At The Local Authority Method ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information transparently and securely.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, join our membership, purchase our products or services, or otherwise interact with us.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide
- Name
- Email address
- Billing address
- Payment information (processed securely by third-party payment providers)
- Account login details
- Information you provide when contacting us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Website usage data
- Pages visited and time spent on the website
- Referral sources
This information may be collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Provide access to The Local Authority Method membership
- Process payments and manage subscriptions
- Deliver digital products and resources
- Communicate important membership updates
- Respond to enquiries and support requests
- Improve our website, services, and user experience
- Send marketing communications where you have consented to receive them
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
Under UK GDPR, we process personal information on the following legal bases:
- Performance of a contract (to provide membership access and services)
- Consent (for marketing communications)
- Legitimate interests (to improve our services and website)
- Legal obligations (where required by law)
4. Email Marketing
If you subscribe to our email list, we may send you:
- Membership updates
- Educational content
- Promotional offers
- Product and service announcements
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
5. Payments
We do not store or process payment card information directly. Payments are securely processed through trusted third-party payment providers. We recommend reviewing their privacy policies to understand how your payment information is handled.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who help us operate our business, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Analytics providers
- Membership platform providers
These providers only receive the information necessary to perform their services and are required to protect your data. We may also disclose information where required by law.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict processing of your information
- Object to certain processing activities
- Request transfer of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality. You can control cookie preferences through your browser settings.
10. Children's Privacy
The Local Authority Method is intended for adults and business owners. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a child, we will take reasonable steps to remove it.
11. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top of the policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: info@hananmedia.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).